Frequently Asked Questions

My system did not perform like it did a couple months ago, what should I do?

Depending on how long ago you changed your air filter, can determine why the system’s performance is not up to par.
Why is my display is not working on my thermostat?

Please check to see if you need to replace a battery
What should I do if my outside system is frozen?

Call a service technician at Pavlo Heating and Cooling Inc at 916-420-3801.
Why is my fan on all the time?

Check the fan setting on your thermostat. Make sure to set your fan to "Auto".
What should I do if I notice an odor in my heater after summer?

Don't worry. It is normal for the heater to start for the first time after summer.